Posts by tag
Payments Technology
21 posts
Integrated Payments Have Become Essential Infrastructure for Modern Hospitality
For many years, payments sat on the edge of hotel operations. They were necessary, but rarely strategic. Hotels focused technology investment on distribution, revenue management, guest engagement, and operational systems.…
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Friction to Flow – Payment Innovations in Hospitality
The payment process is an often overlooked element crucial to guest satisfaction. I had the pleasure of hosting Dafna Martín, Senior Sales Manager at Adyen, to discuss the intricacies of…
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The Power of Integrated Payments in Hospitality Businesses
When guests check into a hotel or enjoy a meal at a restaurant, they expect more than just essential services—they seek an exceptional experience. From reservation to payment, an integrated…
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2024 Luxury Hotel Guide: Top 5 Strategies for Future Success
The hospitality industry stands at a pivotal juncture in 2024. Having navigated through the difficult times of the COVID-19 pandemic, evolving guest expectations, and the relentless march of technological innovation.…
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Navigating the Shift in Hotel Payment Processing: From Standalone to Integrated Systems
Introduction How hotels handle payment processing is undergoing a significant transformation. Integrated payment solutions are gradually overshadowing traditional standalone payment systems. Shiji Insights sat down with James Montague, Senior Director…
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Fiona Scully’s Digital Dream: A Stay at The Hanson Hotel
PART I In part one of the fictional “Fiona Scully’s Digital Dream: A Stay at The Hanson Hotel,” we explore the possibilities of a tech-enhanced hotel experience through Fiona’s eyes,…
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5 Top Learnings for Hotel Tech from 2022
2022 started as a continuation, of this once-in-a-generation event, the COVID pandemic, but shifted mid-year and we finally got to see the beginnings of a resurgence in travel that, to…
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Humans And Machines: Is The Digital Transformation of Hospitality a Good Thing?
Ramon Adillon is a seasoned hotelier who has led sales, rooms division, F&B operations, and the quality assurance department in large hotel chains around Spain and in Europe. Passionate about…
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Hotel Payment Technology: How it Actually Works and What Hoteliers Should Look Out For
Anthony Donohue is the Senior Director of Product & Delivery – Shiji Payment Solutions at Shiji Group. Prior to this role, he accumulated over 20 years of experience in banking…
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