Posts by tag
Hotel Revenue and Marketing
53 posts
Payments: The Overlooked Touch Point of the Guest Journey
Mark Rademaker is the Global Head of Hospitality at Adyen, a fintech company that facilitates payments for the Hospitality Industry. With over 15 years of experience in the travel sector,…
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Digital Transformation in the Hospitality Industry in 2023
These days in the hospitality world, it’s not only about “keeping up with the Joneses,” but keeping up with the Jonses’ tech stack. There may be some who contend that…
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Humanist Hospitality and The Role of Technology
Is your hotel team made up of “head” people or “heart” people? Perhaps a bit of both? A strategic combination of rational decision-making and a heart-felt connection is the key…
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The State of Hotel Technology in 2023
Wolfgang Emperger, Senior Vice President and General Manager – Europe, Africa and UK & Ireland at Shiji Group, shares his insight on the current state of hotel technology in 2023.…
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The New Direct: Complexities and Rewards of Social Bookings
Currently, direct bookings are those bookings that happen through a hotel’s website (brand.com) and booking engine, call center, or on property at check-in. Brand.com has worked for a few decades…
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An Introduction to the Metaverse for Hotels, Part 2
In our first conversation about the Metaverse with Simone Puorto, one of the most prominent Web3 specialists for the hospitality and travel industry, Simone eloquently explained the true definition of…
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Use a Business Mindset: David Lund on Hotel Finance
David Lund, a financial consultant for hotels, shares his thoughts on how hotels should approach hotel finance software and tools, and the role technology plays in daily operations, highlighting the…
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FITUR 2023: Recap
FITUR is the leading tourism trade show for the Spanish and Latin American markets, showcasing the latest trends and innovations in the travel and tourism industry. Organized in January, it…
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