Posts by tag
Hotel Operations
70 posts
An Introduction to the Metaverse for Hotels
The idea of the Metaverse – a network of digital spaces where social interactions can occur facilitated by virtual and augmented reality – has gained traction as technology has improved.…
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The Future of POS Systems for Hospitality: Data and Interoperability
Looking ahead, Point of Sale or POS systems for hospitality will be shaped by the confluence of data and interoperability. Data, understanding guests’ interests, behavior, and history, allows staff to…
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5 Top Learnings for Hotel Tech from 2022
2022 started as a continuation, of this once-in-a-generation event, the COVID pandemic, but shifted mid-year and we finally got to see the beginnings of a resurgence in travel that, to…
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The Evolution of Hotel PMS Infographic
As hotels transitioned from small, independent properties to large hotel chains with global presence, new tools had to be created to manage them. The same happened across the travel space…
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A Look at Sustainable Hotel Infrastructure with Dean DiLullo
Dean DiLullo is the Vice President of Global Accounts at Shiji Group and has extensive experience with Information Systems and technology, complemented by operational hotel know-how garnered during his many…
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Looking Back on the Future of the Hotel PMS
Apart from four other companies, Keith Gruen was the co-founder of Fidelio Property Management Systems, one of the first in the PMS category of hotel software and certainly one of…
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The Elements of Hotel Automation: An Infographic
Over the past several years, there has been a constant debate around automation in hotels and the dilemma between human interactions and machines. While hotels are a relationship-based service industry,…
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Humans And Machines: Is The Digital Transformation of Hospitality a Good Thing?
Ramon Adillon is a seasoned hotelier who has led sales, rooms division, F&B operations, and the quality assurance department in large hotel chains around Spain and in Europe. Passionate about…
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