Posts by tag
Hotel Management
25 posts
The Year in Hotel Tech: 2020 in Review
The hospitality industry has seen a year like no other in our lifetime. Standard operating procedures are out the window for many as we try to understand and adapt to…
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COVID Chronicles: Triumph Through Social Media and a Great Team
Torel Avantgarde is a boutique hotel in Porto, Portugal, with 47 rooms, each one of them named after an avant garde artist or thinker. It’s a popular place for visitors…
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COVID Chronicles: How a Family-Owned and Operated Hotel is Handling the Crisis
Hostellerie La Cheneaudière & Spa, is known for their luxurious service, welcoming guests who come to enjoy their spa and wellness offerings and to simply get away from it all.…
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A View on the Future of Hotel Technology
Introducing our new series exploring the future of hotel technology with founder of industry consulting group Travel Singularity and self-proclaimed “renaissance futurist” Simone Puorto. This first article takes a look at the…
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The Race to Change Guest Experience in a COVID-19 World
As global lockdown measures relax and the date for reopening approaches, the race to equip hotels and restaurants to be COVID-19-ready begins. The recent uptake of hospitality technology has been…
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How Your Hotel Can Excel At Guest Experience
What We’ve Learned in Our First Six Months GX Spotlight began with the mission to showcase inspiring hotels that are dedicated to creating unique guest experiences. What we’re especially impressed…
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An Exceptional Guest Experience Yields Exceptional Results for Edwardian Hotels
It’s common in today’s age of hospitality to claim a dedication to great guest experience and customer service. And indeed, we live in a time where truly excellent service is…
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How Eccleston Square Hotel Commands Technology to Deliver Highly Personalized Service
In 2010, 22 year-old Olivia Byrne was studying in the prestigious L’Ecole Hoteliere de Lausanne, one of the most renowned hospitality management schools in the world. As the daughter of…
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