Webinar
9 posts
Decoding Guest Feedback: Insights on AI and Review Trends for Hoteliers
The world of guest reviews is constantly moving. New technologies are changing how guests share feedback. They also change how hotels manage their online reputation. It is a critical part…
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Learn the Best Ways to Respond to Guest Reviews & Surveys
Overview: In this ReviewPro webinar, we’ll bring you up to speed on the latest and greatest in management response strategies for guest surveys and online reviews. Topics Using ReviewPro tools to…
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The Role of AI and Integration in Hotels
A recent Shiji Buzz webinar tackled a question central to the hotel industry: Is the dream of a seamless, fully integrated hotel tech stack slipping out of reach as complexity…
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Post-Olympics Hospitality Insights: Pricing, Trends, and Guest Satisfaction from Paris 2024
The 2024 Paris Olympics posed unique challenges and opportunities for the hospitality sector. During a recent webinar moderated by André Baljeu from techtalk.travel, Lighthouse Director of Hospitality Research Blake Reiter…
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Reputation & Revenue: Putting a Price on Guest Satisfaction
Overview: Research has long told us that reputation drives revenue, but did you know that revenue management can also drive reputation? In this webinar, we explore the relationship between reputation…
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Webinar: Take Control of Post-COVID-19 Communication to Drive Trust and Bookings
15 Jul 2020 by ReviewPro in Webinars Hotels all over the world are reopening and the big question is, how to fill the rooms? How will you ensure that you are both visible…
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Free webinar: 8 Best Hotel Practices – Guest Satisfaction 101
17 Jul 2014 by ReviewPro in Press Releases Customer satisfaction is the driving force behind the success of every business. Happy customers spend more money, come back, help spread the word and foster…
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