Interview
30 posts
How to Leverage Golf Technology to Improve Guest Experience & Profitability: An Interview with Jay Karen, CEO, NGCOA
When we connected with Jay Karen, the CEO of the National Golf Course Owners Association, at the PGA Show last year, he was happy to share his thoughts on the…
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How The Resort That Hosts The G7 Does F&B Marketing
An Interview with Schloss Elmau The hotel Schloss Elmau is an iconic resort in the Bavarian countryside in southern Germany. Built over 100 years ago, you might have heard of…
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A Look at IT and Integrations for a New Hotel Opening with Majestic Resorts
Majestic Resorts is known for its collection of all-inclusive resorts in The Dominican Republic and Mexico. We spoke with Jordi Figols Gagliardi, Majestic Resort’s Corporate Business Process Manager, to learn…
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An interview with Sónia Moreira of Quinta do Lago
Just as with the rest of the hospitality world, golf resorts have been turned upside down by the global pandemic. In this era of disruption, golf resorts want to make…
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A Closer Look at Shiji’s Hotel Demand Management Online Course
Tech companies have a responsibility to educate the market, to share what we see from our side of things and to share our knowledge from our work with a highly…
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A Look at IT Strategy for Hotel Groups in 2022
In these times, it helps to look ahead and try to understand where the hospitality industry is headed. This is even more true when you’re working with the IT systems…
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A Guide to Boutique Hotel Group Marketing Strategy in 2022
As many hotels attempt to chart a course into the uncharted territory of post-pandemic hospitality, Vienna House, the Austrian hotel group that is all about endless exploration, the European zeitgeist, and…
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Now is the Time to Innovate in Spa & Leisure: An Interview with IHG’s UK Spa & Leisure Director
It’s a time of great uncertainty in the hospitality space right now. Things we took as a given are no longer reliable. Metrics are changing, everything must be tested. Many…
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Hotel Wi-Fi Networks: Why 5G Won’t Replace Wi-Fi Anytime Soon
Most hotel guests take Wi-Fi for granted. Yet, it’s also one of the things most-complained about, so there’s a huge opportunity for improvement. Why do we have to sign in every…
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What’s Next for the Future of Hotel Property Management Systems
Hotel technology systems have come a long way in recent years due to the rise of various innovations like the cloud, the adoption of open APIs, and the application of…
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