Interview
53 posts
Embracing Technology in Hotel F&B: Challenges and Opportunities
The food and beverage (F&B) industry has seen its fair share of challenges and transformations in recent years, with technology playing a pivotal role. As Senior Director, Commercial and Operations…
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How a Hilton GM Embraces Technology for Streamlined Efficiency and Enhanced Collaboration
In this discussion with Piotr Ignaszak, the General Manager of Hilton Garden Inn Krakow Airport, we delve into the world of technology and its transformative impact on hotel operations. Piotr…
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High Tech, High End: How F&B Technology is Improving Fine Dining Operations
Shiji Insights spoke with Arthur Leliveld, co-owner of Annoncer, a restaurant and F&B technology provider, to explore how technology can empower chefs at all levels of food operations and allow…
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Transforming the Guest Experience: Martin Picard Reveals Sonder’s Innovative Approach to Hospitality Technology
In an exclusive interview with Martin Picard, Co-Founder & Chief Real Estate Officer for Sonder, we explore Sonder’s unique approach to redefining the guest experience through their seamless integration of…
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Driving Profitability by Knowing Your Guest: Revenue Management with Duetto
John Lingos-Webb, Senior Director of Global Partnerships & Alliances at Duetto, a cloud-based revenue management system, discusses the world of revenue management post-pandemic, emerging trends in the space, and provides…
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The Hotel Cybersecurity Checklist
Aleksander Ludynia is the Chief Security Officer at Shiji Group and has over 15 years of experience in cybersecurity under his belt. We’ve put Alex’s vast knowledge of hotel cybersecurity…
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IDeaS’s Blake Madril on Revenue Management in Today’s Recovery Landscape
Blake Madril is the Principal Advisor for Travel & Hospitality with IDeaS Revenue Solutions, a company he’s been with for nine years. He has held multiple roles at a number…
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Payments: The Overlooked Touch Point of the Guest Journey
Mark Rademaker is the Global Head of Hospitality at Adyen, a fintech company that facilitates payments for the Hospitality Industry. With over 15 years of experience in the travel sector,…
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Digital Transformation in the Hospitality Industry in 2023
These days in the hospitality world, it’s not only about “keeping up with the Joneses,” but keeping up with the Jonses’ tech stack. There may be some who contend that…
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Humanist Hospitality and The Role of Technology
Is your hotel team made up of “head” people or “heart” people? Perhaps a bit of both? A strategic combination of rational decision-making and a heart-felt connection is the key…
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