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Automation
The Elements of Hotel Automation: An Infographic
Over the past several years, there has been a constant debate around automation in hotels and the dilemma between human interactions and machines. While hotels are a relationship-based service industry,…
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Hospitality Staffing: Stephen Burke on Robotic Process Automation for Hospitality
In this series, we speak with four professionals about their views on the global labor shortage in hospitality, the challenges they are facing, and how they are coping and adapting.…
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Embracing Technology in Hotel F&B: Challenges and Opportunities
The food and beverage (F&B) industry has seen its fair share of challenges and transformations in recent years, with technology playing a pivotal role. As Senior Director, Commercial and Operations…
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How a Hilton GM Embraces Technology for Streamlined Efficiency and Enhanced Collaboration
In this discussion with Piotr Ignaszak, the General Manager of Hilton Garden Inn Krakow Airport, we delve into the world of technology and its transformative impact on hotel operations. Piotr…
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High Tech, High End: How F&B Technology is Improving Fine Dining Operations
Shiji Insights spoke with Arthur Leliveld, co-owner of Annoncer, a restaurant and F&B technology provider, to explore how technology can empower chefs at all levels of food operations and allow…
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Transforming the Guest Experience: Martin Picard Reveals Sonder’s Innovative Approach to Hospitality Technology
In an exclusive interview with Martin Picard, Co-Founder & Chief Real Estate Officer for Sonder, we explore Sonder’s unique approach to redefining the guest experience through their seamless integration of…
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The Hotel Cloud Checklist
In the following post, Michael Heinze, Shiji’s Chief Architect and Managing Director, shares clear steps to bring your hotel’s processes and tech stack safely and fully into the cloud. Download…
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An Introduction to Hotel APIs: Updated for 2023
As seen in our previous article about application program interfaces, or APIs, are the “backbone of any digital network of programs. They are how we connect the various hospitality software, applications, and…
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